Party / 01
Authorised user
YOU
Authority supplied
Terms dossier / operating agreement
A working
relationship
with visible rules.
What RiskPulse provides, what authorised users may do, and where responsibility sits—written for operating teams, not hidden behind legal theatre.
Public beta:RiskPulse is currently a free, time-boxed beta provided “as is” with no fees and no service-level guarantee. We’ll give at least 30 days’ notice before any paid plan begins.
Published / May 27, 2026Effective / May 27, 2026Law / India
Agreement engine / 18 clauses
Mutual
Party / 02
Service operator
RISKPULSE
Evidence returned
AUTHORITY VERIFIED
Authority before activity.
Every submitted domain must be yours to operate or yours to assess with written permission.
The operating covenant
Three promises before eighteen clauses.
T/01
Clear monthly subscriptions
Plans are billed monthly in INR via Razorpay. Upgrade, downgrade, or cancel anytime from billing.
T/02
Authorised scanning only
Submit only domains you own, operate, or are authorised to assess. We use public, non-intrusive signals.
T/03
Indicators, not guarantees
CyberScores and reports are decision-support tools and should not replace professional security advice.
Agreement to these Terms
These Terms of Service ("Terms") form a binding contract between you (or the entity you represent) and ZeroRisk Labs, the operator of RiskPulse. By creating an account, running a scan, calling the insurer API, or otherwise using the service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use RiskPulse.
Definitions
For convenience, the following terms have the meanings set out below.
- "RiskPulse" or "Service" means the website, dashboard, scan engine, reports, alerts, and insurer API operated at riskpulse.tech.
- "You" or "Customer" means the individual or organisation using RiskPulse.
- "CyberScore" means the 0–850 weighted aggregate produced by the scan engine, including category sub-scores, findings, and remediation guidance.
- "Insurer Partner" means an underwriting organisation that holds an active read-only API key issued by us.
- "DPDP Act 2023" means the Digital Personal Data Protection Act, 2023.
Eligibility and account responsibilities
To use RiskPulse you must be at least 18 years old, capable of entering into a contract under the Indian Contract Act, 1872, and authorised to act for any organisation you represent.
- Provide accurate account, business, and billing information and keep it current.
- Keep credentials and API keys confidential and use strong authentication where available.
- Notify support@riskpulse.tech immediately if you suspect unauthorised access.
- You are responsible for the activity of users you invite to your workspace.
Plans, billing, and taxes
RiskPulse offers free and paid plans (Starter, Professional, Enterprise) with feature gating defined in the Service. Paid plans are billed monthly in Indian Rupees through Razorpay. Card and UPI details are processed by Razorpay; we never see or store them.
Charges and renewals
- Subscriptions renew automatically each month until cancelled.
- Plan prices are listed on the pricing page in INR and are exclusive of GST unless stated otherwise. Applicable taxes are added at checkout.
- Upgrades take effect immediately; downgrades and cancellations take effect at the end of the current billing period.
Refunds and disputes
- Subscriptions are non-refundable for partial months. We may issue goodwill refunds at our discretion if a paid feature was materially unavailable.
- For billing questions, write to billing@riskpulse.tech within 30 days of the invoice. Chargebacks initiated without first contacting us may result in account suspension.
Failed payments
- If a renewal payment fails, we will retry, notify you by email, and may downgrade your account to the free plan until the issue is resolved.
Acceptable use and scan authorisation
RiskPulse is a defensive cybersecurity tool. You agree to use it only for lawful purposes and in line with these rules.
- Submit only domains you own, operate, or are authorised in writing to assess.
- Do not use the Service to scan, attack, exploit, or disrupt any third-party system without authorisation. Doing so may breach the Information Technology Act, 2000 and other laws.
- Do not attempt to circumvent rate limits, App Check, plan gating, or other technical controls.
- Do not reverse engineer, copy, resell, or create a competing product based on the Service.
- Do not upload personal data of third parties for which you do not have a lawful basis.
- Do not use the Service to harass, defame, defraud, or unlawfully surveil any person.
Insurer API and partner integrations
Underwriting partners may receive a read-only API key to query CyberScores for risk-pricing workflows. Use of the insurer API is subject to your insurer agreement and these Terms.
- API keys are tied to your organisation, are subject to monthly query limits, and must be kept confidential.
- You may use score data only for legitimate underwriting and risk-management purposes.
- You will not redistribute, resell, or expose raw score data to end customers without written consent.
- We may suspend or revoke API keys for misuse, abnormal usage patterns, or non-payment.
Your data, our IP
You retain all rights in the data you submit (such as the domains you scan and any business information you enter). RiskPulse, its software, branding, scoring methodology, and report templates remain the intellectual property of ZeroRisk Labs.
- You grant us a limited licence to process your data solely to operate, secure, and improve the Service.
- We may use aggregated, de-identified data to improve scoring accuracy and to publish industry benchmarks.
- Reports we generate include our proprietary scoring framework. You may share them within your organisation, with insurers, auditors, advisors, or via the public share-link feature you choose to enable.
- You will not remove copyright, trademark, or attribution notices from our reports or interface.
Confidentiality
Each party will protect the other party’s non-public information with the same care it uses for its own (and never less than reasonable care), and use it only to perform under these Terms. Confidentiality obligations do not apply to information that is public, independently developed, lawfully received from a third party, or required to be disclosed by law.
Service availability and changes
We aim for high availability and continuously improve the Service. We may add, modify, or remove features and may schedule maintenance windows. We will use reasonable efforts to notify users in advance of material changes that affect paid features.
Disclaimers
CyberScores and findings are decision-support indicators based on public signals available at the time of the scan. They are provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy, completeness, and non-infringement.
- A CyberScore is not a guarantee of security and does not certify compliance with any law, including the DPDP Act 2023.
- You remain responsible for evaluating findings, applying remediations, and obtaining professional security and legal advice.
- Third-party data sources used during scans (for example breach corpora and reputation feeds) may contain errors, gaps, or delays.
Limitation of liability
To the maximum extent permitted by applicable law: (a) neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, even if advised of the possibility; and (b) each party’s aggregate liability arising out of or relating to these Terms or the Service is capped at the amount paid by you to us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, or ₹10,000 if you are on the free plan. These limits apply across all causes of action.
Indemnification
You will defend, indemnify, and hold harmless ZeroRisk Labs and its officers, employees, and contractors from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Service in breach of these Terms or applicable law; (b) your scanning of any domain you were not authorised to assess; or (c) content or data you submit to the Service.
Term, suspension, and termination
These Terms apply for as long as you use the Service or hold an account.
- You may cancel a paid plan at any time from billing or by contacting support. Cancellation takes effect at the end of the current billing period.
- You may close your account at any time. We will erase or anonymise personal data as described in our Privacy Policy.
- We may suspend or terminate accounts that violate these Terms, threaten the security or integrity of the Service, or fail to pay outstanding fees.
- Sections relating to fees due, IP, confidentiality, disclaimers, liability, indemnity, and governing law survive termination.
Changes to these Terms
We may update these Terms from time to time. If a change is material, we will notify you by email or in-app at least 14 days before it takes effect (unless an immediate change is required for legal or security reasons). Continued use of the Service after the effective date means you accept the updated Terms.
Governing law and jurisdiction
These Terms are governed by the laws of India, without regard to conflict-of-law rules. Subject to the dispute-resolution path below, the courts at Guwahati, Assam will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service.
Dispute resolution
Before filing any legal action, you agree to first contact support@riskpulse.tech with a written description of the dispute and to participate in good-faith resolution discussions for at least 30 days. Any unresolved dispute will be referred to arbitration by a sole arbitrator in Guwahati, Assam, conducted in English under the Arbitration and Conciliation Act, 1996, with the award being final and binding.
General
These Terms, together with the Privacy Policy and any plan-specific terms, are the entire agreement between you and ZeroRisk Labs regarding the Service.
- If any provision is held unenforceable, the remaining provisions remain in effect.
- Failure to enforce any right or provision is not a waiver of that right or provision.
- You may not assign these Terms without our written consent. We may assign them to an affiliate or successor in connection with a corporate transaction.
- Notices to us should be sent to legal@riskpulse.tech. Notices to you may be sent by email to your account address or in-app.
Contact
Questions about these Terms? Email legal@riskpulse.tech for legal matters, support@riskpulse.tech for product support, or grievance@riskpulse.tech for DPDP-related concerns. Our office address is ZeroRisk Labs, Guwahati, Assam, India.